General Manager

The Estate General Manager plays a critical role in ensuring the smooth operation, financial health, and overall service delivery satisfaction of residents within the estate. Overseeing the overall management and operations of the Blue Valley Golf and Country Estate, ensuring the smooth and efficient operations of the estate while meeting the needs and expectations of the residents. The Estate General Manager

Key Responsibilities

Strategic Planning

Developing and implementing short and long-term plans for the estate’s growth and development vision.

Operational Management

Overseeing the day-to-day operations of the estate, including Infrastructure Maintenance, Security management, Aesthetics management, and other related estate services.

Staff Management

Managing and supervising estate staff through assigned portfolio managers, that includes hiring, training, and evaluating staff performance to ensure high service delivery standards.

Financial Management

Developing and managing the estate’s finances resources, through accurate budgeting, overseeing financial transactions, ensuring compliance with financial regulations and policies and management of resources by making sure they are used effectively and efficiently for the positive benefit of the estate.

Resident Relations

Serving as the primary point of contact for residents regarding issues, concerns, and feedback related to estate service delivery matters.

Vendor and Contractor Management

Coordinating with external vendors and contractors for services rendered to the estate.

Regulatory Compliance

Ensuring the estate complies with all local, provincial and national government and organisational regulations.

Community Building

Promoting a sense of camaraderie amongst estate community members, for a positive living environment for all residents.

Reporting

Providing regular reports to the HOA staff and Board of directors on the estate’s operations, financial status, and other important service delivery matters.